Privacy policy

NouveauCapitalGroup LLC is responsible for the personal information described in this policy. Our contact details are at the end of this page.

Through the intake form:

• business details: business name, website, industry, city and state
• contact details: your name, email address and phone number
• your main goal, planned advertising spend range, current ad platforms and timeline
• the roles and services you select
• anything you write in the notes field
• files you choose to upload

Through the contact form: your name, email address, phone number if you give it, and your message.

With each form submission, the website records the browser type and a scrambled, hashed form of your IP address, which it uses to limit spam and repeated submissions. Our hosting provider also keeps standard technical logs of the pages requested.

This website does not currently use analytics or advertising cookies, pixels or tags. If we add them, they will load only after you accept them in a cookie banner, with accept and decline offered equally, and we will update this policy first.

After you send the intake form, a copy of your request summary is kept in your own browser for that session so the confirmation page can show it. It is cleared when you close the tab.

• to answer your request and prepare a written proposal
• to deliver services you have authorized, and to send delivery summaries and invoices
• to reply to your messages and to customer service requests
• to keep records of proposals, authorizations, billing and delivery
• to protect the website against abuse and to meet legal obligations

Service providers that help us run the business: website hosting, which receives form submissions and keeps standard request logs; database storage for submissions; email delivery for form confirmations and notifications; and payment processing for invoices. They act on our instructions and may use your information only to provide their service to us.

Specialist partners who help deliver your engagement, under confidentiality terms and only to the extent the work needs.

Banks, credit providers, your accountant, our assigned tax preparer and ad platforms, only when your signed engagement involves them and with your authorization. They have their own privacy policies.

Authorities or advisers when the law requires it or to protect our rights, and a buyer or successor if our business is sold or merged.

We do not sell personal information and we do not share it for cross context behavioral advertising.

Inquiries that do not become engagements: 12 months after our last substantive contact with you.

Core engagement records, meaning proposals, authorizations, billing and delivery records: 7 years after the engagement ends.

Working files and sensitive documents you send us, including uploads, are reviewed for earlier deletion once their purpose ends. They are not kept for 7 years by default.

These periods are extended only where a documented legal, tax or dispute obligation requires it. We apply this schedule through periodic review; deletion is not automated.

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email Help@nouveaucapitalgroup.com and tell us what you would like. We may ask for enough detail to confirm it is you, and we answer within the time the law allows.

If you live in California or another state with a consumer privacy law, you may have the right to know what personal information we collect, use and share; to delete it; to correct it; to opt out of its sale or sharing; and to equal service when you use these rights.

We do not sell personal information or share it for cross context behavioral advertising. To use any right, email Help@nouveaucapitalgroup.com. You may use an authorized agent where the law allows. If we decline a request we will tell you why and how to appeal.

This website and our services are for businesses. They are not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18.

This website uses encrypted connections. Form submissions are checked on our server, uploads are limited by file type and size, and IP addresses are stored only in hashed form. No method of storage or transmission is perfect, so we cannot promise that no incident will ever occur.

We may update this policy. The date at the top shows the current version, and we update this page before we change how the website collects or uses information.

Privacy questions and requests: Help@nouveaucapitalgroup.com or (334) 509-2120.

Our terms of service describe the services this policy supports.